We put a lot of effort into making sure we package your Routine products carefully.

Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Please send an email to contact@routineskin.com.au with your order number and a picture of the damage or incorrect items and we will send new items to you.

 If you have any questions, please email us at contact@routineskin.com.au